Customer Success Stories

The staff are well informed have excellent communication and interaction skills. They aim to assist and understand the concerns of their clients. Their ability to go the extra mile to assist and respond in a timely manner is phenomenal.

Everything was done fast, even though things were delayed on my own account (took me more than a week to have my photo taken). Rodolfo kept pestering me to proceed with the process. I didn't have to attend an interview at the Embassy and miss a day's work.

A very professional agency, the agent assigned to my application was professional, courteous and replied to all my questions in a very timely manner, when available I was sent all the documents needed for my visa application. I highly recommend anyone who needs to apply for a US visa to use this service provider as they take the uncertainty and headache out of the whole process.

The proccess flow to get my VISA passport was incredible fast and the support from Miss Diana Talaba was excelente with very fast answers and she help me along the proccess to get my VISA. I really recommend she and the way that the proccess was done.

I am very satisfied with the support provided by the person assigned to facilitate my application to renew my U.S. visa. I received the answers to my doubts quickly and clearly.

At the beggining I was not so happy because of the price of the service, but the treatment I recieved was so professional and so good, with quick answers (even when I did question not specifically about my visa itself) and always with patient. For sure you'll have the best service ever, it's certainly worth it.

Very informative, timely replies, constant follow ups and clear step by step guidelines and updates, great customer service experience.

AMAZING Service! All the reward with next to no effort - they take care of it all! My agent was engaged, patient and even reminded me to move on to the next step! Perfect if you don't have the time for admin!

GovAssist was recommended to me by a friend who used the agency service in 2022. So I use GovAssist to apply for my Tourist Visa in 2023 and I must say that my friend was right. Amazing assistance and follow up. I truly appreciated the personalised support. Due to some family issues they even manage to change our interview date.

I receive continuous support: information relevant to my needs and space for me to ask questions, for which I've received answers. Another reason for this excellent service is that, support goes on for a little longer even after Visa is issued. It is helpful to have such continuous service, just in case there is any question that springs to mind. Thank you.

I am fully satisfied with the services we received from your company which allowed us to be given our Visa sooner. I appreciate the very informative advise and directions which were so workable that we could understand. Thank you very much for your help.

I really appreciated this service and that other countries would offer this service for the Visa application. This was especially showcased as I was in the process of applying for another visa, and wish I could have the same prompt response. Thank you. Best wishes to the team.

They guided us from start to end with our US Visa application. Their replies to our email were fast. Thank you so much for your assistance in our visa application.

I specially admired the patience with my trouble with the bureaucratic wording. I never had the feeling I am too dumb to understand. Thanks.

They are very fast in answering questions and their responses is always very clear. Very good reactivity. So good that I recommended the company to 2 friends of mine.